Product Return & Exchange Conditions

You can return or exchange the product you purchased through within 14 days from the delivery date without giving any reason. When you want to return/exchange any order, you can cancel it by sending your order number and your cancellation request to the e-mail address [email protected]. The cost of our returned cargo belongs to the customer. If your order is in "Shipped" status, you can return your order instead of canceling it.

If the ordered product error occurs due to customer use or if the product is used within 14 days, the product cannot be returned or exchanged. In terms of product return and replacement conditions, practices in accordance with the Consumer Protection Law No. 4077 are essential.

Warranty conditions:

All products are under our company's warranty unless stated otherwise. In order for the warranty conditions to be valid, be sure to check the product during cargo delivery. When you see a damage, keep a record and do not get the product. Changes made to the product, deformation of the product, or damage to the original design of the product are not covered by the warranty.

Site Terms of Use:

Please read these site terms of use carefully before using our site.

Our customers who use and shop on this shopping site are assumed to have accepted the following terms:

The web pages on our site and all pages linked to it ('site') are the property of RIZA ERAY TETİK (Company) at and are operated by it. While you (User) use all services offered on the site, you are subject to the following conditions, by benefiting from and continuing to use the service on the site; You are deemed to have the right, authority and legal capacity to sign a contract according to the laws you are bound by and that you are over 18 years of age, that you have read and understood this contract and that you are bound by the terms written in the contract. This contract imposes rights and obligations on the parties regarding the site subject to the contract, and when the parties accept this contract, they declare that they will fulfill the mentioned rights and obligations completely, accurately, on time, and within the conditions requested in this contract.

1. Responsibilities

a. The company always reserves the right to make changes to prices and the products and services offered.

b. The company accepts and undertakes that the member will benefit from the services subject to the contract, excluding technical malfunctions.

c. The user accepts in advance that he will not reverse engineer the use of the site or take any other action to find or obtain the source code of the site, otherwise he will be responsible for any damages that may occur to third parties and legal and criminal proceedings will be taken against him.

d. The User shall not produce content that is contrary to general morality and good manners, unlawful, harms the rights of third parties, misleading, offensive, obscene, pornographic, harms personal rights, violates copyrights, or encourages illegal activities in its activities within the site, in any part of the site or in its communications. , agrees that he will not share. Otherwise, he/she is entirely responsible for the damage that may occur, and in this case, the 'Site' authorities may suspend or terminate such accounts and reserve the right to initiate legal proceedings. For this reason, it reserves the right to share information regarding activities or user accounts if requested by judicial authorities.

e. Members of the site are responsible for their relationships with each other or with third parties.

2. Intellectual Property Rights

2.1. All registered or unregistered intellectual property rights such as title, business name, trademark, patent, logo, design, information and method contained in this Site belong to the site operator and owner company or the specified person and are under the protection of national and international law. Visiting this Site or using the services on this Site does not give you any rights regarding these intellectual property rights.

2.2. The information on the site cannot be reproduced, published, copied, presented and/or transferred in any way. The whole or part of the site cannot be used on another website without permission.

3. Confidential Information

3.1. The company will not disclose personal information transmitted by users through the site to third parties. This personal information; It contains all kinds of other information intended to identify the User, such as person's name-surname, address, telephone number, mobile phone, e-mail address, and will be briefly referred to as 'Confidential Information'.

3.2. The user can only use promotions, advertisements, campaigns, promotions, announcements, etc. He accepts and declares that he consents to the company that owns the Site sharing his contact, portfolio status and demographic information with its subsidiaries or group companies to which it is affiliated, limited to its use within the scope of marketing activities. This personal information belongs to the company.

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